---------------------------------------- *** CoSession Lab Machines ........................................ 2155-76C MS DOS 6.0/Win 3.1 (OakMM) - 248-3341 2155-86C (modified) MS DOS 6.21/Win 3.1 (Maple MM) - 248-3404 2144-24P PC DOS 6.3/Win 3.11 (Aptiva) - 248-3342 ---------------------------------------- ---------------------------------------- *** CoSession Lab Machines ........................................ 2011-C34 IBM DOS 4.01 (Ascot) - 248-3401 2123-137 IBM DOS 5.0/Win 3.0 (Guam) - 248-3402 2133-G13 IBM DOS 5.0/Win 3.1 (Kelso) - 248-3347 2133-D50 MS DOS 6.0/Win 3.1 (Willow) - 248-3403 ---------------------------------------- ---------------------------------------- *** CoSession Lab Machines ........................................ 2168-56C MS DOS 6.0/Win 3.1 (NonMM Oak) - 248-3327 2133-18A MS DOS 6.21/Win 3.1 (NonMM Maple) - 248-3346 ---------------------------------------- ---------------------------------------- *** Electronics Info ........................................ Bldg. 203 Division 44 Location: Aisle BB Dept. 8U6A Electronics LAB 248-3127 Electronics BBS 248-3540 Electronics FAX 248-3170 ---------------------------------------- ---------------------------------------- *** IBM -- Internal Contacts ........................................ ASSIST--EM Contact (LENA Info) 248-3553 PERSONNEL -- Ronda Kimbrough 248-3111 Profs/VM: RONDA PAYROLL -- 800-456-3200 or t/l 852-8500 BBS Contacts -- Will Moore, Michael Austin, Gary Brown ---------------------------------------- ---------------------------------------- *** IBM -- Weather Info ........................................ EM Sick Line & Weather Info 248-3888 or AM 680 ---------------------------------------- ---------------------------------------- *** IBM Numbers ........................................ Aptiva TDD 800-426-8692 IBM Pentium Information Line 800-426-3389 ThinkPad Recall for AC adapter AA19210 800-238-1967 Warp 800-IBM-3OS2 ---------------------------------------- ---------------------------------------- *** IBM Numbers ........................................ IBM Global Network - IBM Internet Connection 800-727-2222 HelpWare 900 Service 900-555-2582 IBM Power Series Info/Reseller Locator 800-472-7693 IBM PC Direct 800-426-2968 8AM-10PM EDT ---------------------------------------- ---------------------------------------- *** IBM Numbers ........................................ LAN products, mainframe or AS/400 software, VisualAge, etc 1-800-IBM-3333 If a customer asks for information on an IBM Product that we don't handle in our forums (LAN products, mainframe or AS/400 software, VisualAge, etc), have them call 1-800-IBM-3333 to get their question directed to the right person in IBM who can help them with finding out about the product ---------------------------------------- ---------------------------------------- *** IBM Numbers ........................................ Transformation II Class Listing 517-1008 This does not apply to Aptiva "new model" training or Win95 or Warp classes ... those continue even when the msg. at x71008 say that they are all cancelled. ---------------------------------------- ---------------------------------------- *** IBM Numbers ........................................ Retail Tech Support 919-248-3143 (for Aptiva and PS/1 dealers with floor models, etc. having problems) IBM Publications 800-879-2755 IBM General Info 800-426-3333 TDD Line 800-426-3383 Windows 95 Upgrade Info 800 690-3904 ---------------------------------------- ---------------------------------------- *** IBM Numbers ........................................ International Warranty Svc. NON-U.S. MODELS 800-426-1774 or 914-332-2085 International Warranty Svc. U.S. MODELS ONLY 800-497-7426 ---------------------------------------- ---------------------------------------- *** IBM Numbers ........................................ HelpCenter 800-772-2227 HelpWare Avail. 9AM-9PM EDT Mon. - Fri. IBM FaxBack 800-426-3395 IBM National BBS 919-517-0001 ---------------------------------------- ---------------------------------------- *** LAN Distance ........................................ LAN Distance 919-558-2192 ---------------------------------------- ---------------------------------------- *** Misc 800 Numbers ........................................ Prodigy 800-PRO-DIGY AOL 800-827-6364 CompuServe 800-848-8199 Disney Bonus Sw 800-695-1750 Aptiva Update Diskette (Aria) To get request form 800-992-4777 To fax request form 800-426-6063 ---------------------------------------- ---------------------------------------- Austin, Michael ........................................ TOPICS: Sysop PS1 Forum (CIS), PS1 (VM), HouseCall, VM Common Drive, V95 919-870-5154 Home [FAX: 870-5160] 919-248-3169 Voicemail Schedule: 8AM - 5PM; Call from 7AM-10PM BGNH43B *P IBM Michael AOL MCAUSTIN VM 72662.3666 CIS ---------------------------------------- ---------------------------------------- Bell, Greg ........................................ TOPICS: PS/1 486 HW (AOL), BBS backup 919-237-8980 Home 919-248-3188 Voicemail Schedule: Varies; Call after 12 Noon VWKD74F *P IBM GregB AOL BELLG VM ---------------------------------------- ---------------------------------------- Bolin, Lee ........................................ TOPICS: Windows (*P, L/F), DOS, Internet 919-847-4976 Home 919-248-3172 Voicemail Schedule: 7:30A - 4P; LHR 9-11 Tues. TWPJ79B *P IBM Lee B1 AOL LBOLIN VM ---------------------------------------- ---------------------------------------- Boxell, Kevin ........................................ TOPICS: TAC for PS/1 486, ThinkPad - PS/Note, BBS, Lab - HouseCall, Hardware L/F 919-403-8404 Home 919-248-3194 Voicemail Schedule: M-TH 9A-6P; FR 3P-12A TPSN47E *P IBM Kevin AOL KBOXELL VM 73561.16 CIS ---------------------------------------- ---------------------------------------- Brotherton, Jeff ........................................ TOPICS: OS/2 (*P), Multimedia (AOL, *P) 704-662-9210 Home (Charlotte) 919-248-3495 Voicemail Schedule: 8AM - 5PM MWMG09E *P IBM Jeff B AOL JBrother VM ---------------------------------------- ---------------------------------------- Brown, Gary ........................................ TOPICS: Printers, Aptiva, IBM PS1 Forums (VM); PCCo Forums LeadSysop (CIS) 919-380-9786 Home [FAX: 380-9788] 919-248-3187 Voicemail Schedule: Noon-9PM VWKD74B *P IBM Gary AOL GPBROWN VM 74431.3535 CIS ---------------------------------------- ---------------------------------------- Brown, Jeremy ........................................ TOPICS: Answer Bank, Tools and Database Administrator 919-851-6434 Home 919-248-3184 Voicemail Schedule: 7AM-5PM; Call after 9AM WNMF59C *P IBM Jeremy AOL JEREMYB VM ---------------------------------------- ---------------------------------------- Burzawa, Buz ........................................ TOPICS: DOS, PS/Assistant, Stats. 919-469-5644 Home 919-248-3192 Voicemail Schedule: 3P-3A; Can leave message at any time during day CPVS17F *P IBM Buz AOL BUZ VM ---------------------------------------- ---------------------------------------- Carasik, Anne ........................................ TOPICS: PowerPC (CIS) 904-373-6644 Home 919-248-3185 Voicemail KPTP82E *P IBM Anne AOL STRIPES VM 74774.713 CIS ---------------------------------------- ---------------------------------------- Chuang, Cindy ........................................ TOPICS: Letters and Faxes Coordinator 919-517-1393 Voicemail Schedule: 8:30AM - 5:00PM IBM Cindy AOL CCHUANG VM MCC@VNET.IBM.COM VM Internet ---------------------------------------- ---------------------------------------- Etter, David ........................................ TOPICS: Windows & Multimedia (AOL, *P), Hardware L/F 919-781-7169 Home 919-248-3202 Voicemail Schedule: 9AM - 5PM FWJC39C *P DETTER VM IBM DavidE AOL 76711,66 CIS ---------------------------------------- ---------------------------------------- Ficklin, Del ........................................ TOPICS: TAC for Windows, Games - Utili. - MM, Windows (AOL, L/F) 919-622-1545 Cellular phone (urgent 919-870-1138 Home calls only) 919-248-3251 Voicemail Schedule: Available 8AM-10PM any day MXGD78F *P DelF VM IBM Del F AOL ---------------------------------------- ---------------------------------------- Gutt, Ron ........................................ TOPICS: Word Processing, Business Sw, Graphics/DTP Sw, Money Mgmt. Sw (AOL, *P, L/F) 919-787-3852 Home [FAX: 782-5730] 919-248-3209 Voicemail Schedule: 6:30AM - 3:30PM VWKD74E *P IBM Ronald AOL RGUTT VM 74774.714 CIS ---------------------------------------- ---------------------------------------- Hamrick, Cord ........................................ Electronics Lab 919-493-7800 Home 919-248-3193 Voicemail Schedule: 10AM - 7PM; WED 3PM - Midnight MXGD78C *P IBM CordH AOL CHAMRICK VM ---------------------------------------- ---------------------------------------- Houghton, John ........................................ TOPICS: Games, Utilities, Multimedia (*P, AOL, L/F) 919-870-9624 Home 919-248-3210 Voicemail Schedule: 12PM - 9PM; TH 12P-6P, 9P-11P PNJB89E *P IBM John AOL JHOUGHTO VM ---------------------------------------- ---------------------------------------- Lonon, Andrew ........................................ TOPICS: ThinkPad, PS/Note HW (*P, AOL, L/F) 919-286-4262 Home 919-248-3142 Voicemail Schedule: 11AM - 2PM, 4PM - 9PM, TPSN47B *P IBM Andrew AOL ALONON VM ---------------------------------------- ---------------------------------------- Loyd, Randy ........................................ TOPICS: Hardware Accessories (AOL), 286/386 (*P), PS/Assistant, Backup for BBS 919-832-6919 Home 919-248-3189 Voicemail Schedule: 7AM - 3:30PM TJCF32E *P IBM RandyL AOL RLOYD VM ---------------------------------------- ---------------------------------------- Mark, Steve ........................................ 919-467-3223 Home 919-248-3180 Voicemail NGXV88A *P SMark AOL SMARK VM STEVEMARK@vnet.ibm.com VM Internet ---------------------------------------- ---------------------------------------- Merkle, Rick ........................................ TOPICS: Sysop PC Servers, OBI (CIS), Thinkpad 919-870-8268 Home 919-248-3217 Voicemail Schedule: 8:30A-4:30P WNMF59D *P IBM Rick AOL RMerkle VM 74431.3536 CIS ---------------------------------------- ---------------------------------------- Moore, Will ........................................ TOPICS: BBS, 286/386 HW (AOL) 919-550-3956 - Home 919-550-3957 - FAX/Modem 919-248-3195 - Voicemail Schedule: 3PM - Midnight KPTP82D *P IBM WillM AOL WMoore VM ---------------------------------------- ---------------------------------------- Nelson, Mike ........................................ TOPICS: Aptiva 486 (AOL), Aptiva 486/ Pentium/ partner points (*P), Options by IBM (Comp), Aptiva 486/Pentium letters and faxes 919-557-3267 Home 919-248-3280 Voicemail Schedule: 7AM - 4PM MXGD78B *P NelsonM VM IBM Mike N AOL ---------------------------------------- ---------------------------------------- Norris, Curtis ........................................ TOPICS: Communic. SW (AOL, P*, L/F), Aptiva - PS1 Forum (CIS) 919-231-7664 Home 919-248-3213 Voicemail Schedule: 9AM-3PM, 8PM-11PM JGMG08E *P CENorris VM IBM Curtis AOL 74431.223 CIS ---------------------------------------- ---------------------------------------- Obremski, Ron ........................................ TOPICS: OS/2 (*P, AOL) 919-859-5805 Home [FAX: 859-5810] 919-248-3215 Voicemail Schedule: 8:30A - 5:30P; OK to call til 10 PM BGNH43C *P IBM Ron O AOL OBREMSKI VM ---------------------------------------- ---------------------------------------- Pittman, Cheryl ........................................ Elec. Team Leader, IBM Club Leader (*P) 919-220-4213 Home 919-248-3171 Voicemail Schedule: Mon 12P-8P; TU-FR 10A-6P Check Profs Calendar for updates DWNH44E *P IBM Mickey AOL CPITTMAN VM ---------------------------------------- ---------------------------------------- Ponto, Carl ........................................ TOPICS: TAC for DOS, OS/2, Home & Bus., Comm SW; DOS topics (*P, L/F) 919-387-1837 Home [FAX: 387-5898 Call] 919-248-3191 Voicemail Schedule: 7:30AM - 4:30PM FWJC39F *P IBM CarlP1 AOL CPonto VM CPONTO@VNET.IBM.COM Internet (VM) ---------------------------------------- ---------------------------------------- Rocha, Jerry ........................................ TOPICS: Aptiva HW (CIS, AOL), Printers backup, Aptiva Top 5 List 919-829-9629 Home 919-248-3462 Voicemail Schedule: 10AM - 7PM BGNH43D *P IBM Jerry AOL Rocha VM ---------------------------------------- ---------------------------------------- Saah, Joe ........................................ TOPICS: Write to Us (*P), PS1 & HelpCntr Questions-PC Direct Write to IBM (*P), Suggestion Box (AOL) 919-779-5659 Home 919-248-3181 Voicemail Schedule: 8:30AM - 5PM TWPJ79D *P IBM Joseph AOL JSAAH VM ---------------------------------------- ---------------------------------------- Smith, Danny ........................................ TOPICS: OBI (CIS) 211 Brainerd Ave. Fayetteville, NC 28301 910-822-3861 Home 910-822-1436 Data 919-248-3298 Voicemail Schedule: 9AM - 5PM BGNH43F *P SMITHDAN VM IBM Danny AOL 72662,2344 CIS ---------------------------------------- ---------------------------------------- Smoke, Debby Donnalley ........................................ TOPICS: OS/2 (AOL, L/F) 919-557-7726 Home 919-517-1104 Voicemail Schedule: 2PM - 11PM IBM Debby AOL PNJB89D *P DebbyD VM ---------------------------------------- ---------------------------------------- Snyder, Joe ........................................ TOPICS: PS/1 486 HW (AOL) 919-781-0225 Home 919-217-6537 Daytime phone 919-248-3212 Voicemail @ IBM Schedule: Mon, Wed 6P - 11P ; Fri 6P-12A IBM Joe AOL SNYDERJ VM ---------------------------------------- ---------------------------------------- Stephens, Jonathan ........................................ TOPICS: Windows (AOL, *P, L/F) Voicemail TBA Home Phone 676-7350 Schedule: 7:30 AM - 4:00 PM IBM Jon S AOL RDRF05F *P JPS@RALVM6 VM ---------------------------------------- ---------------------------------------- Sutton, Julie ........................................ TOPICS: AOL Forum Administrator, Using the Club (L/F) 919-510-5226 Home 919-248-3177 Voicemail Schedule: 10:30A - 7:30P CPVS17D *P IBM Julie, IBM Connect AOL JSUTTON VM ---------------------------------------- ---------------------------------------- VanLoon, Derral ........................................ TOPICS: DOS (AOL, L/F), Online Software Librarian 919-772-7655 Home [FAX:779-7655] 919-248-3216 Voicemail Schedule: 8AM-5PM; Can call til 9PM WGWT53B *P IBM Derral AOL DVANLOON VM 70007.1741 CIS ---------------------------------------- ---------------------------------------- West, David ........................................ TOPICS: TAC for 286/386, Aptiva, HW Access.; HW Access. (*P, L/F), Aptiva Forum (CIS), Spec Sheets 919-471-3206 Home 919-248-3196 Voicemail Schedule: 6AM - 2:30PM KPTP82F *P IBM David AOL DHWEST VM 71154,3450 CIS ----------------------------------------